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Three weeks ago I bought my Mini Clubman S with Ben's help. He was fabulous! Ben was engaging and courteous and made me comfortable from the start. His knowledge of the cars was excellent. He spent a lot of time with my husband and me showing and explaining the new technology Minis have to offer. Overall, the whole transaction was a great experience. I'm grateful for all the help Ben offered us. Looking forward to the car washes and coffee! Thanks Mini Nanaimo.
a week ago
We worked with Nick and he helped us to find the perfect car for me. An adorable 2019 Mini Cooper (Caribbean blue) convertible which he arranged to bring in from another dealership. Nick was patient, he listened without judgment, and asked questions to ensure our needs were met. Karen in the finance department was also great to work with. I love my new car and can’t wait to drive it with the top down. Now, can Nick and Karen do anything about the rain?!
2 weeks ago
I couldn't be happier with the service and help in the purchase and delivery of our new 2020 Mini Countryman Hybrid! We originally had planned to order a 2019 Countryman at the end of the order cycle but with expert advice, we ended up waiting for the 2020 edition. It took a while but was worth it to get the upgraded battery range of the 2020 Hybrid. All through the process, Zach has been awesome. He has been professional and quick to answer any questions we had. In the end, we received our new car on Christmas Eve (a nice touch as we appreciated those working that day) and have been thrilled with the support at BMW Nanaimo. Everyone has been super friendly and genuine - especially Zack and Krista!
3 weeks ago
We took delivery of our new BMW from BMW Nanaimo just before the New Year having ordered it in October. We dealt with Ben throughout the whole enjoyable process. He was professional and also very knowledgeable about the vehicle we were interested in. All of our questions were easily answered or demonstrated. We felt extremely comfortable using Ben to establish the framework from which we based our decision on model and options to choose. There is no doubt as to his passion for BMW vehicles. Once the vehicle arrived Ben was as excited as we were to see it. He then walked us through all of the operating features and driver settings. Throughout the whole process we were treated as guests and not just customers. All in all Ben made the purchase process seamless, entertaining, and fun. Thanks very much Ben. We totally love our new vehicle.
a month ago
Had a great experience buying a preowned vehicle from Ben recently. He was very knowledgeable and helpful as well as accommodating and easy to communicate with. All things that were much appreciated as we were coming from out of town to see the car. He made the process very fast and easy. The car has been great as well and we are loving our new vehicle. Thanks so much!
a month ago
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