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This is our first time owning a BMW and we decided to be brave and go to the island to check out the car. The services provided from Karen, Yaowen and along with the rest of the team were phenomenal. Karen was such a friendly, energetic and experienced financial advisor! Even though we bought a used car, they treated us like VIPs and their services were exceptional. We really loved the way the car was revealed and presented when it was time to pickup the car. They also took care of some minor issues with the car that came up last minute. Yaowen went through everything we needed to know about the car and he was very patient with us. They made our car buying experience absolutely fabulous, better than what we could ever imagined. Definitely coming back to purchase our next car and will recommend others to them as well!
a week ago
We had a great experience at BMW Nanaimo. Nick and Karen went out of their way to get us into a fuel efficient 528i, the gas gauge didn’t move the entire way home. The team at BMW Nanaimo is excellent and I’ll definitely send customers their way.
4 weeks ago
Great deal on a 2015 BMW with great financing price. Excellent service from Zach and Karen!
a month ago
I bought a beautiful pre-owned BMW from Nick recently. He’s a lovely, personable young man who gave me the time to make my decision with no pressure. I definitely recommend asking for Nick by name. Oh! And the pricing was unbeatable...considerably lower than anything in Vancouver. I’m very happy with our Nanaimo dealership.
4 months ago
During the years I have purchased many vehicles, new and used, at many different dealerships, with many different sales people, but none come even close to the most pleasant experience that we had with the team at BMW Nanaimo, despite the issues we had with the vehicle purchased. Ben with his level of knowledge, follow through process and communication skills were incredible to say the least. Others on the team demonstrated those same qualities which is clearly a reflection of the philosophy coming from the top. Despite living on the Mainland, I will be back and will refer Ben and the dealership at every chance that I get.
4 months ago
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