Terms and Conditions of Use

Last Updated: September 8, 2026

Welcome to the BMW Nanaimo website. These Terms and Conditions of Use (the "Terms") govern your access to and use of this website and any related online features, services, booking tools, quote requests, credit applications or purchasing functionality made available through the website.

By accessing or using this website, you agree to comply with these Terms and all applicable laws. If you do not agree with these Terms, please do not use this website.

BMW Nanaimo may update or modify these Terms from time to time. The "Last Updated" date above indicates when these Terms were most recently reviewed or updated. You should review these Terms periodically when using the website.

BMW Nanaimo is located in British Columbia. These Terms are intended to be interpreted in accordance with applicable laws of British Columbia and Canada.

1.0 Website Content and Information

BMW Nanaimo makes reasonable efforts to ensure that information presented on this website is accurate and current. However, information may occasionally contain errors, omissions, inaccuracies or outdated information.

Website content may include information regarding: vehicles and vehicle specifications; features and equipment; pricing; financing and leasing; service and maintenance; parts and accessories; promotions and incentives; availability and inventory; offers and special events; and other products or services.

Information displayed on this website is provided for general informational purposes and does not necessarily constitute an offer to sell, lease, finance or provide any particular product or service.

Vehicle specifications, features, equipment, pricing, availability and other information may change without notice.

Where manufacturer specifications differ from information displayed on this website, the applicable manufacturer's current specifications will generally take precedence, subject to any applicable agreement or consumer protection rights.

Before entering into a transaction, you should confirm applicable specifications, pricing, equipment, availability and terms with BMW Nanaimo.

2.0 Third-Party Links and Services

For your convenience, this website may contain links to websites, applications, platforms or services operated by third parties.

BMW Nanaimo and D2C Media Inc. do not control or endorse third-party websites or services and are not responsible for their content, availability, security, privacy practices or terms of use.

If you choose to access a third-party website or service, you do so at your own risk and subject to that third party's applicable terms and policies.

If you purchase goods or services through a third-party website, BMW Nanaimo and D2C Media are not parties to that transaction unless expressly stated otherwise and are not responsible for the third party's products, services or transaction.

3.0 Website Availability and Disclaimer

This website and its content are provided on an "as is" and "as available" basis, to the extent permitted by applicable law.

BMW Nanaimo and D2C Media do not guarantee that: the website will always be available or uninterrupted; website content will always be complete, accurate or current; errors will always be corrected; the website will be free from viruses or other harmful components; or the website will meet every user's particular requirements.

BMW Nanaimo and D2C Media reserve the right to modify, suspend or discontinue any portion of the website or its functionality at any time.

Nothing in these Terms excludes or limits any warranty, right or remedy that cannot legally be excluded or limited under applicable Canadian or British Columbia law.

4.0 Limitation of Liability

To the fullest extent permitted by applicable law, BMW Nanaimo, D2C Media Inc., BMW Group Canada Inc., their respective affiliates, and their respective directors, officers, employees, agents and service providers will not be liable for losses or damages arising from or related to: your use of or inability to use the website; website interruptions or technical failures; errors or omissions in website content; reliance on information presented on the website; third-party websites, services or content; unauthorized access to or alteration of website content; loss of data; or other website-related circumstances beyond their reasonable control.

This limitation applies to direct, indirect, incidental, consequential or other damages to the extent permitted by applicable law.

Nothing in these Terms limits liability or a consumer right where such limitation is prohibited by applicable law.

5.0 Offers, Pricing, Promotions and Advertising

BMW Nanaimo may advertise vehicles, products, services, financing, leasing, incentives, discounts, special offers, contests and other promotions through this website.

Unless expressly stated otherwise:

Offers are subject to eligibility requirements;
Offers are available only during the applicable offer period;
Offers may apply only to specified participating models, vehicles, products or services;
Offers may be limited by vehicle or product availability;
Inventory is subject to prior sale and may change without notice;
Pricing and payments may vary depending on the vehicle, model, trim, equipment, term, rate, credit approval and other applicable conditions;
Taxes, registration, licensing, insurance, dealer fees and other applicable charges may be additional unless expressly stated as included;
Financing and leasing offers are subject to applicable credit approval and the terms established by the applicable financing provider;
Manufacturer incentives and dealer incentives may be subject to separate eligibility requirements;
Offers generally cannot be combined unless expressly stated otherwise;
Images may depict vehicles with optional equipment, accessories, packages, colours or features that may not be included in the advertised price;
Advertised vehicles or products may not be available at every BMW Nanaimo location or at the time you view the advertisement; and
Offers may be changed, withdrawn or extended where permitted by law.

Any applicable offer period, eligibility requirements, participating models, inventory limitations, pricing conditions and other material restrictions will be disclosed in the applicable advertisement or offer terms.

BMW Nanaimo will not use these Terms to override or contradict a material representation made in an advertisement or an applicable consumer agreement.

Errors and omissions are subject to correction where permitted by applicable law.

6.0 Intellectual Property and BMW Trademarks

The content displayed on this website, including text, graphics, photographs, videos, logos, designs, vehicle images, model names, trademarks, service marks and other materials (collectively, "Content"), is owned by BMW Nanaimo, D2C Media, BMW Group Canada Inc., BMW AG, their respective affiliates, or their licensors, or is used with permission.

BMW names, logos, model designations, vehicle imagery and other BMW trademarks are owned by or licensed to the applicable BMW entities.

Nothing on this website grants you any licence or other right to use any trademark, service mark, logo, copyrighted material or other intellectual property without the prior written permission of the applicable rights holder.

Except for personal, non-commercial use permitted by law, you may not reproduce, copy, modify, distribute, publish, transmit, display, sell, license, create derivative works from or commercially exploit website Content without prior written permission.

BMW Nanaimo and D2C Media reserve all rights not expressly granted under these Terms.

7.0 User Conduct and Prohibited Uses

As a condition of your access to and use of this website, you agree to comply with all applicable federal, provincial, territorial and other laws and regulations.

You must not use this website to:

Spam and Unsolicited Communications - Send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or other forms of solicitation; - Abuse website contact forms, messaging tools or other communication features; or - Harvest email addresses or other contact information for unsolicited communications.

Defamatory or Harmful Content - Submit or transmit content that is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful or otherwise objectionable; - Violate another person's privacy or other legal rights; or - Submit content that is knowingly false or misleading.

Misrepresentation - Impersonate BMW Nanaimo employees, representatives or any other person or organization; - Falsely state or misrepresent your affiliation with any person or organization; or - Provide false or misleading information in connection with a booking, inquiry, purchase or credit application.

Unauthorized Access - Attempt to gain unauthorized access to the website, related systems, accounts or networks; - Circumvent security measures; - Access information or accounts that you are not authorized to access; or - Attempt to interfere with another user's account or access.

Scraping and Automated Access - Use bots, scrapers, crawlers or other automated tools to extract or collect website data without prior written permission from BMW Nanaimo or D2C Media; - Systematically reproduce website Content; or - Use automated methods to interfere with website functionality.

Harmful Code or Interference - Introduce viruses, malware, trojans, worms or other malicious code; - Attempt to disrupt or damage the website or related systems; - Place an unreasonable or disproportionate load on website infrastructure; or - Interfere with another person's use of the website.

BMW Nanaimo and D2C Media may restrict or terminate access to the website where they reasonably believe that a user has violated these Terms or applicable law. Where appropriate, unlawful activity may be reported to the relevant authorities.

8.0 Accounts, Passwords and Security

Certain website features may require an account, username, password or other authentication credentials.

Where account functionality is available, you agree to: provide accurate and complete information; keep your account information current; keep usernames, passwords and authentication credentials confidential; not share your credentials with unauthorized individuals; take reasonable steps to protect your account; notify BMW Nanaimo or D2C Media promptly if you become aware of unauthorized access or suspected account compromise; and accept responsibility for activity conducted through your account, except where the activity resulted from circumstances beyond your reasonable control.

BMW Nanaimo and D2C Media may suspend or terminate an account where reasonably necessary for security, legal or operational reasons.

We take reasonable measures to protect information transmitted through our systems; however, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Personal information collected through the website is handled in accordance with the BMW Nanaimo Privacy Policy.

9.0 Online Credit Applications and Financing Inquiries

Where the website permits you to submit an online credit application or financing inquiry, the following terms apply.

Accuracy of Information. You are responsible for ensuring that information submitted in a credit application is accurate, complete and truthful. You must not knowingly submit false, misleading or fraudulent information.

Credit and Identity Verification. By submitting a credit application, you acknowledge that BMW Nanaimo and/or applicable financing partners may obtain information necessary to evaluate the application, including credit bureau information, subject to applicable law and any required consent. This may include BMW Financial Services Canada or other applicable lenders or financial institutions.

No Guarantee of Approval. Submitting a credit application does not guarantee approval or financing. All financing decisions are subject to applicable lender requirements, credit assessment, eligibility criteria, vehicle availability and other applicable conditions.

Financing Terms. A credit application does not establish final financing terms, interest rates, payment amounts or a financing agreement. Final financing terms are established only through the applicable financing documentation and agreements.

Use of Information. Personal and financial information submitted through a credit application will be handled in accordance with the BMW Nanaimo Privacy Policy and applicable law.

No Obligation to Purchase. Submitting a credit application does not obligate you to purchase or lease a vehicle or enter into a financing agreement. You may withdraw an application before entering into a formal financing agreement by contacting BMW Nanaimo, subject to any applicable legal or administrative requirements.

10.0 Service Bookings, Quotes and Online Purchases

Where this website allows you to book vehicle maintenance or service appointments, request quotes, purchase products or services, or submit other transaction requests, the following terms apply.

Your Responsibilities. You are responsible for providing accurate contact information; vehicle information; appointment details; payment information, where applicable; and other information reasonably required to complete the requested transaction. You agree to honour appointments you have booked. If you need to cancel or reschedule an appointment, you should provide reasonable notice using the contact information provided in your confirmation or through BMW Nanaimo. For online purchases, you confirm that any payment method provided is valid and that you are authorized to use it.

Bookings. A booking request submitted through the website is not necessarily a confirmed appointment until BMW Nanaimo confirms the appointment. Confirmation may be subject to technician availability; parts availability; vehicle requirements; appointment capacity; and other applicable conditions.

Quotes. Online quotes, estimates or pricing information are not binding unless expressly confirmed in writing by BMW Nanaimo. Final pricing may depend on vehicle condition, parts, labour, applicable taxes, fees and any additional work authorized by the customer.

Availability. If a requested appointment, part, product or service becomes unavailable, BMW Nanaimo may contact you to arrange an alternative.

Online Purchases. Online purchases are subject to the specific terms presented at the time of purchase, including applicable pricing, taxes, delivery, cancellation, return and refund conditions.

Nothing in these Terms limits any rights or remedies available to consumers under applicable British Columbia or Canadian law.

11.0 User Submissions and Communications

If you submit information, comments, reviews, questions, photographs or other material through the website, you are responsible for ensuring that you have the legal right to submit that material.

You must not submit content that: violates another person's intellectual property rights; contains unlawful, threatening, defamatory or harmful material; contains malicious code; infringes another person's privacy rights; or violates applicable law.

BMW Nanaimo may remove or decline to publish submitted content where reasonably necessary. Personal information contained in submissions will be handled in accordance with the BMW Nanaimo Privacy Policy.

12.0 Privacy

Your use of this website may involve the collection, use and disclosure of personal information.

BMW Nanaimo's collection, use, disclosure, protection and retention of personal information is described in the BMW Nanaimo Privacy Policy.

By using features of the website that require personal information, you acknowledge that the information will be handled in accordance with that Privacy Policy and applicable law.

13.0 Third-Party Services and Advertising Technologies

The website may incorporate or interact with third-party services, including analytics, advertising, social media, payment, appointment scheduling, financing and other technology providers.

Third-party services may operate under their own terms and privacy policies.

BMW Nanaimo is not responsible for the independent practices of third parties except to the extent required by applicable law.

Where applicable, your use of third-party services may be subject to additional terms presented by those providers.

14.0 Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

Nothing in this section requires you to indemnify BMW Nanaimo for circumstances where such an obligation is prohibited by applicable law.

15.0 Governing Law and Jurisdiction

These Terms and your use of this website are governed by the laws applicable in the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to any mandatory rights or remedies available under applicable consumer protection legislation, disputes relating to these Terms or your use of this website will be subject to the jurisdiction of the courts of British Columbia.

Nothing in these Terms is intended to prevent a consumer from exercising rights or remedies available under applicable British Columbia or Canadian law.

16.0 Changes to These Terms

BMW Nanaimo may revise these Terms from time to time to reflect: changes to website functionality; new or discontinued online services; changes to booking, purchasing or credit application features; changes to third-party service providers; changes to business practices; changes to marketing or advertising practices; changes to applicable laws or regulatory requirements; or other operational changes.

The updated Terms will be posted on this website with a revised "Last Updated" date.

Where a change is material and applicable law requires notice or consent, BMW Nanaimo will take appropriate steps to provide such notice or obtain such consent.

16.1 Annual Review

BMW Nanaimo reviews these Terms periodically and at least annually, as appropriate, to ensure that they continue to reflect current website functionality, transactions, vendors, marketing practices and applicable legal requirements.

The review includes consideration of: current website features and functionality; online booking and service features; online purchasing functionality; online credit application functionality; current third-party vendors and service providers; current advertising and marketing practices; current offers, pricing and promotional practices; intellectual property and trademark use; user account and security practices; applicable consumer protection requirements; applicable privacy requirements; and other applicable Canadian and British Columbia legal requirements.

These Terms were reviewed and updated on September 8, 2026.

17.0 Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable, where possible.

The remaining provisions will continue in effect to the extent permitted by law.

18.0 Contact Us

If you have questions regarding these Terms and Conditions of Use, website functionality, online transactions or other website-related matters, please contact BMW Nanaimo.

BMW Nanaimo Telephone: (250) 585-6959 Mailing Address: 2470 Kenworth Rd., Nanaimo, BC V9T 3Y4

For privacy-related questions, access requests, correction requests or privacy complaints, please refer to the BMW Nanaimo Privacy Policy and contact the Privacy Officer identified there.