Terms and Conditions of BMW Nanaimo
Updated: April 15, 2025
By using this website, you agree to abide by these terms and conditions of use (hereinafter referred to as the "Conditions"). If you refuse, please do not visit this site. We reserve the right to modify or revise these Conditions from time to time. Please visit this page each time you visit this website or those of our respective partners to keep you informed of the Conditions in force.
1.0 Links
For your convenience and pleasure, this site may contain links to websites not directly owned by BMW Nanaimo or D2C Media (our web partner who developed this website and is responsible for maintaining it). Please note that the content of these websites cannot be controlled or influenced by BMW Nanaimo or D2C Media. Moreover, BMW Nanaimo or D2C Media cannot be held responsible in any way for the content of these websites or for any consequences related to their use. In the event that you decide to order goods or services on these websites, please be informed that BMW Nanaimo and D2C Media are not involved in these transactions and assume no direct or third party liability related to these transactions.
2.0 NO WARRANTY
BMW NANAIMO AND D2C MEDIA MAKE NO REPRESENTATIONS AND PROVIDE NO GUARANTEES AS TO THE ACCURACY OF THE INFORMATION CONTAINED ON THIS WEBSITE AND EXPRESSLY DISCLAIMS ANY OBLIGATION TO UPDATE ANY SUCH INFORMATION. BMW NANAIMO AND D2C MEDIA FURTHER ASSUME NO LIABILITY WITH RESPECT TO ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS WEBSITE. EVERYTHING PROVIDED ON THIS WEBSITE IS DONE SO ON AN "AS IS" AND "AS AVAILABLE" BASIS. IN THE EVENT OF A DIFFERENCE BETWEEN THE SPECIFICATIONS OF ANY PRODUCTS AND SERVICES HEREIN OFFERED AND THE SPECIFICATIONS PROVIDED BY THE MANUFACTURERS OF SAID PRODUCTS AND SERVICES, THE SPECIFICATIONS PROVIDED BY THE MANUFACTURERS TAKE PRECEDENCE. RESPONSIBILITY FOR VALIDATING THE ACCURACY OF ALL SPECIFICATIONS BEFORE CONCLUDING A TRANSACTION RESTS WITH THE USER.
3.0 Limitation of Liability
USE OF THIS WEBSITE IS AT THE USER'S SOLE RISK. IN NO EVENT WILL BMW NANAIMO, D2C MEDIA, BMW GROUP CANADA INC., OR THEIR RESPECTIVE AFFILIATES OR MEMBERS OF THE BMW GROUP BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, INCLUDING EQUIPMENT DAMAGE, LOSS OF DATA OR FINANCIAL LOSS ARISING FROM ACCESS OR USE OF THIS WEBSITE OR ANY RELATED WEBSITES. WEBSITE CONTENT IS PROVIDED WITHOUT WARRANTY OF ANY KIND. THE INFORMATION ON THIS WEBSITE IS PROVIDED FOR REFERENCE ONLY AND SHOULD NOT BE INTERPRETED AS AN OFFER TO SELL PRODUCTS OR SERVICES FROM BMW NANAIMO, D2C MEDIA, BMW GROUP CANADA INC., OR THEIR RESPECTIVE AFFILIATES. ERRORS OR OMISSIONS MAY OCCUR. IN THE EVENT THAT THIS WEBSITE ALLOWS FOR THE SALE OF ANY PRODUCTS OR SERVICES, SPECIAL CONDITIONS WILL APPLY TO THESE TRANSACTIONS. PLEASE READ THE TERMS OF THESE SPECIAL CONDITIONS BEFORE YOU CONCLUDE ANY TRANSACTION.
4.0 Intellectual Property
Please note that it is BMW Nanaimo and D2C Media's policy to protect its intellectual property rights to the fullest extent provided by law, including seeking criminal sanctions. The trademarks and service marks and logos (collectively, the "IP") displayed on this site are registered and unregistered trademarks owned by BMW Nanaimo, D2C Media or its subsidiaries or are licensed to or by BMW Nanaimo, D2C Media or its subsidiaries. Nothing in this website should be construed as granting, implicitly or otherwise, any license or any intellectual property rights without the express written permission of BMW Nanaimo or D2C Media. In addition, any reproduction, retransmission, modification or use the contents of this site for commercial purposes or other non-personal use requires the prior written consent of BMW Nanaimo or D2C Media.
5.0 Password and Security
To access certain sections of this website and use it, you will be required to use a user name and a password. It is your responsibility to ensure that you don't reveal your user name or password and that you don't allow anyone else to access your account in your place. You agree to immediately inform D2C Media Inc. of any unauthorized use of your account or any attempt to bypass your account's security that you may become aware of.
Even though we take reasonable measures to protect information that is shared with us, BMW Nanaimo and D2C Media do not in any way guarantee that information transmitted through your account will remain confidential. It is therefore recommended that users not use their accounts to transmit sensitive or confidential information. Any information provided is strictly at your risk and peril and BMW Nanaimo, D2C Media and its affiliates will not in any way be held liable for this disclosure.
5.1 Prohibited Uses
By accessing or using this website, you agree not to engage in any of the following prohibited activities:
- Spam and unsolicited communications: Using any contact form, email address, or other communication feature on this website to send unsolicited commercial messages, chain letters, bulk communications, or any form of spam.
- Defamatory or harmful content: Posting, transmitting, or submitting any content that is defamatory, harassing, abusive, threatening, obscene, hateful, or otherwise objectionable or unlawful.
- Misrepresentation: Impersonating any person or entity, including BMW Nanaimo staff or representatives, or falsely stating or misrepresenting your affiliation with any person or entity.
- Unauthorized access: Attempting to gain unauthorized access to any portion of this website, its related systems, or the accounts of other users through hacking, password mining, or any other means.
- Scraping and automated access: Using bots, scrapers, crawlers, or other automated tools to extract data from this website without the prior written consent of BMW Nanaimo or D2C Media.
- Interference: Introducing viruses, trojans, worms, or other malicious or technologically harmful code; or taking any action that imposes an unreasonable or disproportionately large load on our infrastructure.
- Unlawful purposes: Using this website for any purpose that is unlawful or prohibited by these Conditions, or in any manner that could damage, disable, or impair the website or interfere with any other party's use of it.
BMW Nanaimo and D2C Media reserve the right to terminate or restrict your access to this website immediately and without notice if you are found to be in breach of these prohibitions. We also reserve the right to report any such activity to the appropriate legal authorities.
6.0 Governing Law / Jurisdiction
Use of this website and any information contained herein, including links to third party websites, Conditions of use and Privacy Policy will be governed and interpreted in accordance with the laws in effect in Canada and in the province of Quebec and the competent courts of Montreal will have exclusive jurisdiction over any proceedings.
7.0 Contact Us
If you have provided us with personal information via this website or if someone else has provided us with your personal information via this site or any related partner site and you would like this information to be deleted from our databases, please send us an email with your request to support@d2cmedia.ca.
8.0 Online Credit Applications
Where this website provides the ability to submit an online credit application or financing inquiry, the following terms apply:
1. Accuracy of information: You are solely responsible for ensuring that all information submitted in a credit application is accurate, complete, and truthful. Submitting false or misleading information may constitute fraud and could have legal consequences.
2. Consent to credit inquiry: By submitting a credit application, you acknowledge and consent to BMW Nanaimo and/or its financing partners (including but not limited to BMW Financial Services Canada) obtaining a credit bureau report and sharing your application with third-party lenders or financial institutions for the purpose of evaluating your application.
3. No guarantee of approval: Submission of a credit application does not constitute a guarantee or commitment of financing approval. All credit decisions are subject to lender review and applicable eligibility criteria.
4. Use of information: Personal and financial information submitted through a credit application will be handled in accordance with our Privacy Policy. This information will not be used for any purpose beyond the evaluation of your application and the establishment of a financing relationship, unless you provide further consent.
5. No obligation: Submitting a credit application does not obligate you to complete a purchase or enter into a financing agreement. You may withdraw your application at any time prior to signing a formal financing contract by contacting us using the details in Section 7.0.
9.0 Booking Services, Quotes, and Online Purchases
Where this website provides features to book vehicle maintenance or service appointments, request price quotes, or complete online purchases, the following rights and obligations apply:
Your obligations as a user:
- You are responsible for providing accurate vehicle information, contact details, and any other information required to complete a booking, quote request, or purchase.
- You agree to honor any appointment you have booked. If you need to cancel or reschedule, please provide reasonable notice using the contact information provided in your confirmation or in Section 7.0.
- For any online purchases, you agree that payment information submitted is valid and that you are authorized to use the payment method provided.
Our obligations to you:
- Bookings and quote requests submitted through this website will be acknowledged within one (1) business day. Confirmation of a booking does not guarantee parts availability or final pricing until verified by our service team.
- Quotes provided through this website are estimates only and are not binding until confirmed in writing by a BMW Nanaimo representative. Pricing is subject to change without notice.
- In the event that a requested service time slot, part, or product becomes unavailable after a booking or purchase is confirmed, BMW Nanaimo will contact you to arrange an alternative.
General:
- Any online purchase completed through this website is subject to applicable Canadian consumer protection legislation, including rights of return and refund where mandated by law.
- BMW Nanaimo reserves the right to cancel or refuse any booking, quote, or purchase request at its discretion, in which case any payment collected will be refunded promptly.
- Nothing in these Conditions limits any rights you may have under applicable consumer protection law.
