I appreciate how BMW Nanaimo is growing and providing a level of service to match Victoria. I look forward to dealing with service and parts going forward as they are under a great management team, thank you!
2 weeks ago
My wife Judy and I just purchased a used vehicle at BMW Nanaimo and we were both very pleased with our buying experience. Ben Thirlwell was extremely professional, personable and accommodating. The whole process went very smoothly and there were no “unpleasant surprises.” We’d definitely buy here again.
3 weeks ago
We recently purchased a new X1 from BMW Nanaimo and were very impressed by the attitude and service received from everyone, but particularly from Ben Thirlwell. There was never any pressure or the "car salesman" tactics usually experience in car dealers. He was professional and respectable, never pushy and very patient with my many questions. He really made us feel like he was trying his best to achieve exactly what we wanted. Ken made a great effort on the financing side to find the right product for us and even managed to reduce the originally quoted %. We are extremely happy with the car and are looking forward to a long relationship with both the car and the BMW Nanaimo dealership.
a month ago
I recently purchased a used vehicle and Ben Thirlwell went above and beyond with ensuring that the process flowed smoothly from start to finish. There was never any pressure involved in decision making and this was by far the best purchase experience I have had with a vehicle. Big kudos to Ben and the rest of the team at BMW Nanaimo for making the normally stressful process of buying a car an easy one.
3 months ago
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