We took delivery of our new BMW from BMW Nanaimo just before the New Year having ordered it in October. We dealt with Ben throughout the whole enjoyable process. He was professional and also very knowledgeable about the vehicle we were interested in. All of our questions were easily answered or demonstrated. We felt extremely comfortable using Ben to establish the framework from which we based our decision on model and options to choose. There is no doubt as to his passion for BMW vehicles. Once the vehicle arrived Ben was as excited as we were to see it. He then walked us through all of the operating features and driver settings. Throughout the whole process we were treated as guests and not just customers. All in all Ben made the purchase process seamless, entertaining, and fun. Thanks very much Ben. We totally love our new vehicle.
in the last week
Had a great experience buying a preowned vehicle from Ben recently. He was very knowledgeable and helpful as well as accommodating and easy to communicate with. All things that were much appreciated as we were coming from out of town to see the car. He made the process very fast and easy. The car has been great as well and we are loving our new vehicle. Thanks so much!
2 weeks ago
We purchased a new BMW from Zach early December 2019. We were so impressed with Zach Funk and how professionally he conducts himself. Zack is always quick to return a phone call and is very knowledgeable about the vehicles he sells with no pressure. Krista is also very professional and is experienced in the world of finance. The previous mainland car dealership we had purchased a BMW from did not ever follow up with us, and truly could have cared less about our business. All the staff at BMW Nanaimo are sincerely caring and friendly from the service department, to reception, to finance to sales. I wouldn't hesitate to refer my friends and family to Zach and BMW Nanaimo.
2 weeks ago
We were looking for a new car and we came across a wonderful , hardworking , honest and very knowledgable young gentleman by the name of Zach Funk who works in BMW Nanaimo. He totally changed our mind about the car sales industry and words cannot describe the kind of service we received from him during this time. He was always available to answer our questions, followed-up to see if we got the answer, but never pressured us to buy . We wish him success but we don't have any doubt that he will be great at whatever he wants to pursue in his life since he does it with passion, knowledge and honesty. Lastly, the finance department at BMW Nanaimo is next to none in terms of how accommodating, professional, and considerate they were. Would highly recommend this dealership to anyone, especially with regards to Zach. We drove all the way from Port Moody and took a ferry to Nanaimo just to purchase from this dealership. If you are in search of great service you should consider it too.
a month ago
We had a great experience at BMW Nanaimo. Nick and Karen went out of their way to get us into a fuel efficient 528i, the gas gauge didn’t move the entire way home. The team at BMW Nanaimo is excellent and I’ll definitely send customers their way.
2 months ago
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