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    Extremely pleasant conversation with sales representative. We have spent many hours working out details on possible vehicle purchases and the calm, polite, low pressure manner we experienced - along with incredible patience - made this task easy!


    a week ago

    My daughter bought her first car through Ben Thirlwell at BMW Nanaimo and the experience was great. Ben was professional and knowledgeable and went the extra distance on several fronts to make sure that my daughter was satisfied with her purchase; I highly recommend Ben as a salesperson!

    Kyle C

    a month ago

    Had a pleasant experience purchasing my new vehicle here. Very friendly staff, who were courteous and not pushy at all. They definitely went the extra mile by doing an 'unveiling' of my car which I really appreciated. I was really impressed by Yaowen, Ken and Justin who were all immensely helpful throughout the entire sale. They were really professional and addressed all my questions and concerns without issue. I would definitely purchase another vehicle from BMW Nanaimo and look forward to a long-term relationship with them.

    Harman Garcha

    a month ago

    My wife and I recently purchased our New BMW at this dealership. We found all the team to be friendly and helpful. Ben Thirlwell was our salesperson and we found him to be very professional, very knowledgeable and made this experience such a pleasure. He was helpful, came in on his day off, understanding and by far the best experience purchasing a car than we have ever had. We now are hearing from people who have also bought at BMW at Nanaimo BMW, that there experience was the same and that the service side is great as well. Kudos and thanks to you Ben and all the team. Bob & Sandy Atkinson

    Bob Atkinson

    3 months ago

    We had a great experience at BMW Nanaimo. Austin was very professional and helped me to understand my new vehicle. He was patient, polite and not at all pushy. I really enjoyed our time with him and I am excited to receive my new BMW. Thank you Austin.

    brenda gunn

    3 months ago

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